NoorlandMC Store Privacy Policy

Effective Date: 5/18/2026
Store: NoorlandMC Store
Website: store.noorlandmc.com
Contact: PolarisChris@gmail.com / PolarisChris on Discord

NoorlandMC respects your privacy. This Privacy Policy explains what information may be collected when you use the NoorlandMC Store, how that information is used, and how it may be shared with third-party services used to operate the store.

By using the NoorlandMC Store, making a purchase, or interacting with NoorlandMC services, you agree to this Privacy Policy.

1. Information We May Collect

When you use the NoorlandMC Store, we may collect or receive certain information, including:

• Your Minecraft username;
• Your Minecraft UUID or account identifier, if available;
• Your email address, if provided during checkout or support requests;
• Your purchase history;
• Transaction details, such as item purchased, price, date, and payment status;
• Your IP address or general location information, if collected by our store platform or payment providers;
• Support messages or communications you send to NoorlandMC;
• Discord username or Discord ID, if you contact us through Discord or link your account;
• Server-related information connected to purchases, such as rank, permissions, crate keys, cosmetics, or other digital benefits.

We do not intentionally collect more information than is needed to operate the store, deliver purchases, provide support, and protect the server from fraud or abuse.

2. Payment Information

NoorlandMC does not directly collect or store full credit card numbers, bank account numbers, or full payment account login information.

Payments are processed through third-party payment providers such as Stripe, PayPal, CraftingStore, or other supported payment services. These third-party services may collect and process payment details, billing information, fraud-prevention data, and other information needed to complete transactions.

Your use of those payment services may also be subject to their own privacy policies and terms.

3. How We Use Information

NoorlandMC may use collected information for the following purposes:

• To process and deliver purchases;
• To assign ranks, permissions, crate keys, cosmetics, or other digital benefits;
• To provide customer support;
• To confirm payment status;
• To prevent fraud, chargebacks, abuse, or unauthorized purchases;
• To investigate store or server issues;
• To enforce NoorlandMC rules and store terms;
• To maintain purchase records;
• To comply with legal, tax, accounting, or payment-processing requirements;
• To improve the store, server, and player experience.

We do not sell your personal information.

4. Third-Party Services

NoorlandMC Store may use third-party services to operate the store, process payments, manage orders, communicate with players, or provide support.

These services may include, but are not limited to:

• CraftingStore;
• Stripe;
• PayPal;
• Discord;
• Minecraft/Microsoft account services;
• Hosting providers such a Bloom.host;
• Analytics, fraud-prevention, or security tools.

CraftingStore states that its platform may process personal data through third-party webstores that use the CraftingStore donation platform. Stripe’s privacy materials also explain that personal data may be shared and processed as needed to enable payment transactions.

NoorlandMC is not responsible for the privacy practices of third-party services. You should review the privacy policies of any third-party services you use.

5. Store and Server Records

NoorlandMC may keep records of purchases, ranks, punishments, bans, chargebacks, refunds, support requests, and other server-related activity.

These records may be used to:

• Deliver purchased items;
• Confirm past purchases;
• Resolve support issues;
• Prevent fraud or abuse;
• Enforce server rules;
• Protect the community;
• Maintain accurate administrative records.

For example, if a player opens a chargeback, violates server rules, or requests support for a missing purchase, NoorlandMC may use store and server records to investigate the issue.

6. Cookies and Tracking

The NoorlandMC Store or third-party services may use cookies, server logs, analytics tools, or similar technologies to operate the store, keep users logged in, remember preferences, analyze traffic, prevent fraud, and improve security.

These technologies may collect information such as browser type, device information, IP address, pages visited, checkout activity, and general usage data.

You may be able to disable cookies through your browser settings, but some store features may not work properly if cookies are disabled.

7. Discord and Support Communications

If you contact NoorlandMC through Discord, email, tickets, or another support method, we may collect the information you provide in that message.

This may include your username, Discord ID, Minecraft username, order details, screenshots, and any other information you choose to share.

Support communications may be kept for recordkeeping, moderation, fraud prevention, and future support reference.

8. Data Sharing

NoorlandMC may share information only when necessary for legitimate store, server, support, legal, or security purposes.

Information may be shared with:

• Store platforms used to process and deliver purchases;
• Payment processors used to complete transactions;
• Server administrators or staff who need the information to resolve an issue;
• Hosting, security, or technical service providers;
• Law enforcement, legal authorities, or other parties if required by law;
• Payment processors or banks in connection with disputes, chargebacks, fraud claims, or refunds.

NoorlandMC does not sell player personal information to advertisers or unrelated third parties.

9. Data Retention

NoorlandMC may keep information for as long as reasonably necessary to operate the store, provide support, maintain records, prevent fraud, enforce rules, and comply with legal or accounting obligations.

Purchase records, refund records, chargeback records, and moderation-related records may be kept for a longer period because they may be needed for dispute resolution, accounting, server security, or rule enforcement.

When information is no longer needed, NoorlandMC may delete, anonymize, or securely store it as appropriate.

10. Data Security

NoorlandMC takes reasonable steps to protect store and server-related information from unauthorized access, loss, misuse, or disclosure.

However, no online service, server, website, or payment system can be guaranteed to be completely secure. By using the NoorlandMC Store, you understand that information transmitted online carries some risk.

If NoorlandMC becomes aware of a serious data security issue affecting user information, we will take reasonable steps to investigate and respond.

11. Children and Minors

NoorlandMC is a Minecraft server and may be used by minors.

If you are under the age of majority in your location, you should have permission from a parent or legal guardian before using the NoorlandMC Store or making a purchase.

Parents or guardians who believe their child made an unauthorized purchase or submitted personal information may contact NoorlandMC support to request the removal of both their own and childs data.

12. Your Choices

You may contact NoorlandMC support to request help with:

• Reviewing purchase information connected to your Minecraft username;
• Correcting incorrect account or order information;
• Asking questions about how your information is used;
• Requesting deletion of certain support or account-related information, when possible.

Some information may need to be retained for legitimate reasons, such as fraud prevention, accounting records, chargeback defense, legal compliance, or server rule enforcement.

13. International Users

NoorlandMC may use third-party services that process or store information in different states, countries, or regions.

By using the NoorlandMC Store, you understand that your information may be processed outside your local area, depending on the services used to operate the store and process payments.

14. Changes to This Privacy Policy

NoorlandMC may update this Privacy Policy at any time.

When changes are made, the updated Privacy Policy will be posted on the store or website with a new effective date.

Continued use of the NoorlandMC Store after changes are posted means you accept the updated Privacy Policy.

15. Contact

If you have questions about this Privacy Policy, your personal information, or a store-related privacy concern, contact NoorlandMC support:

Support Contact: PolarisChris@gmail.com / PolarisChris on Discord
Store: store.noorlandmc.com
Server: NoorlandMC